FAQs
1. How long does it take for an order to ship?
Orders typically ship within 3-5 business days. Custom orders may take longer depending on the details of the artwork.
2. How can I track my order?
Once your order ships, you'll receive an email with the tracking information. You can also track your order from your account dashboard.
3. What is your return policy?
We offer a 30-day return policy on non-custom artwork. Please contact our support team for return instructions.
4. Do you accept custom artwork requests?
Yes, we do! Please reach out to our team with your requirements and we'll provide you with a quote.
5. How do I care for my acrylic artwork?
Acrylic artworks should be kept out of direct sunlight. Clean with a soft, damp cloth, avoiding chemical cleaners.
6. Can I order a gift certificate?
Yes, gift certificates are available for purchase on our website. They make a perfect gift for art lovers!
7. Do you offer international shipping?
We do offer international shipping. Shipping rates vary by location and will be calculated at checkout.
8. Can I collaborate with Arts Acrylics as an artist?
Definitely! We're always looking for talented artists to collaborate with. Please contact our team for collaboration inquiries.
9. Are the artworks framed?
Unless specified, artworks are not framed. However, framing options are available upon request at an additional cost.
10. How do I know the artwork is authentic?
Every piece of artwork comes with a certificate of authenticity to assure you of its originality.